See Every Lumen Service, Its Billing and History

The Inventory tab lists every Lumen service on your billing accounts, pulled from Lumen's service inventory. An administrator runs the sync, and the line under the page title tells you when it last ran. Inventory is the foundation for everything else in Expense Management, because invoices and audits are checked against it. The chips across the top split your services by product family, with a count on each.

Click one, like Transport, to see just those services, and click All to go back. To find something specific, search by service ID, name, address, or billing account. The drop-downs narrow the list by product, billing account, term, and on-net or off-net. The last one switches between active services, services Lumen no longer returns, or all of them.

Each row shows the service ID, product and family, billing account, bandwidth, term, the A-end site, your service name, and when it was last seen. Click any column header to sort by it, and click again to reverse the order. Export CSV downloads the list with your current filters applied. Below the table you'll see how many services match, with arrows to page through long lists.

Click a row to open its details. At the top are the status, billing account, bandwidth, term, start and billing stop dates, and where the record came from. Scroll down to see what this service was billed over the last thirteen months, its sites, and related components. Fetch from Lumen pulls extra component details on demand.

Below that are all of its characteristics, with a filter, and its change history. If Lumen stops returning a service, Apptifi keeps it and flags it with a warning, because it may have been disconnected. Switch the status filter to No longer returned to review these, and check whether you're still being billed for them. The Changes tab is the history of every sync: services added, changed, removed, or restored, plus the first baseline.

For a change, it shows the field and the old and new values, like a bandwidth upgrade. Filter by change type, or click an entry to open that service. The Sites tab lists every location with its address and how many services are there. Click a site to jump back to Inventory filtered to that site.

Remove the site chip to clear the filter. That's your service inventory: filter it, open any service for its billing and history, and use Changes and Sites to see what's moving and where. Next, we'll look at your invoices.