Track Ports and Orders in Progress (Inventory, Part 2)

Welcome to part two of the Inventory tab. Last time we managed active circuits. Now we'll cover circuits Apptifi isn't managing yet, working with several circuits at once, your ports, and orders that are still on their way. Some circuits in your Lumen inventory may have been ordered outside Apptifi.

They still appear here, but without scheduling. Open one, choose a baseline speed, and click Enable scheduling to bring it under Apptifi's management. Nothing is sent to Lumen until a scheduled change runs, and removing it later only stops managing it. It never disconnects the circuit.

If you have several, the button at the top of the list enables scheduling on all of them at once. It asks you to click a second time to confirm. For circuits Apptifi already manages, use the checkboxes to select several at a time, or tick All to select every one. As soon as you select a circuit, a bar appears with Enable Scheduling and Disable Scheduling, so you can switch them all in one step, for example before a holiday shutdown.

Next is the list of your M-UNI ports. Each one shows how many circuits are running on it, which circuits they are, the city, and the billing account. A port with no circuits tells you so, and you can use it from the Order tab. Further down are your inflight orders.

Each card shows the order's status, the service name, the speed, the site, and your external ID. The tracker shows where it stands, from Requesting to Submitted, then Provisioning, and finally Active. Open an order that's provisioning. Scheduling is locked for now and unlocks automatically as soon as the circuit goes live, but Preview Schedule already works.

Normally, the order becomes active when Lumen confirms it. If you know the circuit is installed but the update hasn't arrived, Mark as Active lets you move it along yourself. Only use it when the circuit is confirmed. The rest of the card holds the full order: its identifiers, with the circuit ID filled in once Lumen sends it, plus the billing account, contact, product settings, and linked events.

Disconnect and Cancel is here too, if you need to cancel the order. At the bottom, Closed Orders keeps failed and cancelled orders out of the way. A failed order shows the reason it failed, so you can fix the problem and order again. You can delete closed orders from your records when you no longer need them.

And that's the Inventory tab. Use Refresh any time you want the latest, or just let it update on its own. Next up, we'll look at circuit groups.