A Tour of Apptifi Settings

Settings holds the connection details and preferences for your Apptifi workspace: your Lumen API keys, scheduler and inventory options, your team, email alerts, webhooks, and a default order contact. Let's take a tour. The Lumen IoD API card holds the keys Apptifi uses to talk to Lumen: the client ID, the client secret, and your Lumen customer number. Secrets are never displayed.

The field simply tells you a value is stored. Environment shows whether you're connected to Lumen Production or the Sandbox. These top cards are shared by everyone on your team. You can review them here, but only an administrator or a customer admin can save changes to them.

Microsoft Graph connects Apptifi to an Outlook calendar, so events can sync from there. If it isn't included in your plan, this card is greyed out and labelled as not available. In Scheduler, Customer Timezone controls how event times are read, so it should match the timezone your team uses when creating events. Outlook Sync Window is how far ahead, in hours, calendar events are pulled in.

Inventory Sync sets how often, in minutes, Apptifi refreshes your circuit inventory from Lumen. Event Linking Mode decides how events attach to circuits. With Auto Scan, matching events are linked for you during a sync. With Manual Link, you link them yourself.

API Credentials and Products lists every Lumen key in use and the API products each one carries. Lumen enables access per product, so some features need an extra key. The coverage list at the bottom shows which key handles each API. The Team section shows how many users you have against your plan's limit.

Anyone on the team can add a colleague here. Click Add Team Member, enter their email, and click Create User. Apptifi shows a temporary password once. Copy it and share it with your colleague securely.

They'll be asked to choose their own password the first time they sign in. Notifications sends email alerts through your mail server. The SMTP settings tell Apptifi how to send. Below them, each alert type, such as Order Active, Order Failed, or Budget Alert, can be switched on with its own recipient.

Outbound Webhooks post the same kinds of events to another system, like a ticketing tool, and show the result of the last delivery. Default Order Contact is the person Lumen should reach about bandwidth changes on circuits that weren't ordered through Apptifi. That's Settings. Check your keys and environment, keep your timezone right, add teammates, and choose who hears about what.

In the customer admin course, you'll learn how to change these settings.